We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Very nice and warm.
Thanks to the store for the quality and fast delivery. I advise everyone to buy the goods. The sweatshirt is soft, comfortable, warm, and flows to the body. You do not want to dress and shoot.
The product corresponds to the description. Size fully matches. The quality of the product is excellent. Thank you. G. Shestin
Excellent
Good product
These are great! They are soft and true to size.
Love this and a perfect fit! No fuzz
I liked the sweatshirt. Pleasant, soft.
Warm, cool
This showed up 10 weeks after I ordered but did arrive.
Very soft and comfortable. Runs true to size and looks amazing. Very warm.
it is very warm and cozy.
perfect, just as pictured
Great.
i like it fits well the only problem is i paid to receive before Christmas but did not receive until Jan 10th
love it. just wish it had pockets. true to size and very soft.
Measurements were a little bit off making the sleeves a little bit short, but other than that its GREAT material and looks like in the picture.
I normally wear size L. ordered a XXL because I like my sweaters oversized. it fits perfectly and is oversized. I have longer arms and it is the perfect length. glad i ordered XXL. So soft and great quality
Love this size is perfect
Go up a size. Nice and warm