We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Wide enough, even an S. However, it is ultra comfortable to wear and the colors are faithful.
Very soft and fits well
Nice warm spacious Bloss. Fun to wear. Workmanship perfect.
Very good, all as in the picture.
Very quick and beautiful thanks
Beautiful
Looks exactly like the photo and is super soft. Get your normal size as it seems the style is supposed to be oversized
Great product
The description corresponds. The truth was thinner than I thought. At my height of 163 and weight of 50 kg took the size of M, was slightly too big. The only negative is very long shipping and not always tracked the parcel. In Ukraine it was 70 days.
Description this sparingly received the took time to the clothes genuine terrific!! So soft and warm. Neck zipper up, this was when the wind single Doan entering much like...! You owe it to yourself!! SUCCESS!! Seller contact a supremely reply as soon as to even cooking !! Recommended Recommended
Went a very long time for more than two months thought that I will not get
super
Very nice soft sweater, comfortable to wear
Looks exactly as pictured. True to size. Got a small could have easily sized down as I like things to be more fitted but as far as a Small goes its accurate. Super cute and cozy and not too thick
On the Size 92-78-99 ordered the size L, freely, you can and the size is smaller to order. at the bottom of the sleeves and the products are loose elastic, the sleeves are long, on the back length is 67 cm. fleece is soft, pleasant to the body. for the house itself. the order was long, but it's the fault of the post of Russia.
A little expensive for this type of quality
Thank you, store recommend
Shedding and not very thick fur. Some stitches are pricked. But still really like it!
Love this sweater. So comfortable!
The description is consistent with the description. Delivery is very fast. Soft, warm, light. Seller and product-recommend.