We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
On the growth of 158 sleeves are short, the sweater itself is shortened, the stomach does not cover completely. The size is suitable for 44-48. Quite voluminous, warm. Soft, but after the first socks rolled up. The color is beautiful, green as grass. In the photo, many seem Emerald, in real life it is not. Delivery is fast.
It was 2 months. But pleasant, smells delicious, as a gift bracelet.
Swedrick is a miracle, m'yakie, premniy to Til. no third-party smell, no marriage. the neck can contribute the kilcom in ways. the bottom of the sleeve is normal. on rosemir M, L normally pidiide, good to Rosemary. colir Dark greens (my photo sorry kolir normally did not pass, Hiba who still photo)
the jumper is suitable for up to UK 14. I am UK 12. it's colour is exact to the photo. the quality is high and is warm. definitely value for money. the store also included a gift and had a scenting packet. it took a month to Cyprus. no extra fees were paid for customs. I am attaching photos.
The sweater is basically pleasant, but more shaggy than it looks in the photo, I do not think that it will withstand a lot of washing. The package came to me almost two months, it's a very long time.
very good quality Sweater, although even for my height of 162cm I would prefer it to be longer
Got sweaters. I ordered two. One in blue, the other in green. Blue sweater of excellent quality. But the green sweater came with a marriage. The loop on the neck is loose. Wrote to the store. I hope to solve this question with him. Shipping and shipping were fast. In general, sweaters look great!
Came within 3 weeks, came a week after Christmas. Very very warm! Nice and soft, a few loose yarns in the inside but nothing too serious. It fits like a medium sweater, so if you wear medium or extra large it might not fit you. I'm 5'4, 120 pounds and it's a little baggy, but Inna cute way. The sleeves just reach my wrist when my arm is extended. if you have long arms it wont reach your wrist.
It was 2 months, it was tracked completely. Took for 795 rubles on sale 11 11 with coupon. Large knitting, warm. A little prickly, I hope after washing will pass. With the photo of the store coincides, well sat on 92-64, the sleeves on the growth of 158 are slightly long, the length slightly closes the ass. Picked up at the Post Office
Everything is fine. Thank you store
Very cool sweater! Came without a smell, very warm, good quality, very satisfied that I bought) on high growth a little not as the picture looks, but also good) of the minuses, went for quite a long time, but it is most likely the post of Russia is guilty, and a little bit of neck, well, personally to me) and so order, you will not regret it!
Very warm sweater. But very full. But the main thing is that warm-for the winter the most it!